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Daily Dutch News in English

KLM launches Meet & Seat on Facebook and LinkedIn

Want to find out who will be on your KLM flight? With Meet & Seat you can view other passengers’ Facebook or LinkedIn profile details and see where they’ll be sitting – long before your flight leaves the ground.

KLM Meet & Seat, a new service from KLM Airlines lets you find out about interesting people who will be on board your KLM flight such as other passengers attending the same event as you at your destination.

KLM Meet & Seat is currently being piloted for Bookings with 1 passenger and KLM flights between Amsterdam and New York, San Francisco and Sao Paulo from 90 days until 48 hours before departure.

KLM will not use your profile details for other purposes than Meet & Seat.

Since last year Dutch Airlines KLM has been working on the new service that lets passengers choose seat partners based on social media profiles.

KLM has been experimenting with social media since the ash cloud in 2010. KLM has more than one million followers on Facebook. This makes KLM number three most followed airlines in the world of aviation.

KLM strives to integrate social media throughout its entire flight operations. That also means that passengers get quick answer to questions and complaints, and that they can easily rebook online for a later flight due to a travel disruptions.

At the headquarters in Amstelveen, KLM has setup a permanent “Social Media Hub”, where dozens of employees are active 24 hours a day.