The Netherlands ranks 2nd in global e-Government index

The Netherlands ranks 2nd in global e-Government index

The Netherlands ranked second out of 190 countries worldwide and first in Europe in terms of e-Government index, according to the United Nations Public Administration Network’s Electronic Government Development Index for 2012.

The Netherlands jumped to second place with the result of 0.9125 in the United Nations’ index of e-government, up from fifth place two years ago.

The United Nations E-Government Development Database (UNeGovDD) is a benchmarking tool that provides a comparative assessment for monitoring progress of a country’s E-Government Development from 2003 to 2012. As such it provides an interactive snapshot picture of a country’s E-Government Development in the world.

The rankings are based on a measure of public sector capacity for using information and communication technologies to serve citizens. The index measures infrastructure, human capital, regulatory framework and e-participation, among other factors, based on a review of government websites.

The websites are reviewed for such features as basic links to information and archived information, as well as for access to policies, laws, regulations, reports, newsletters and downloadable databases. Higher scores are achieved by countries that allow for two-way interactions, such as options for paying taxes, applying for passports, and bidding for public contracts. The highest scores go to governments that encourage participatory decision-making through Web comments and online feedback.

The UN Global E-Government Survey of 2012, released on March 6, ranked South Korea in first place, followed by the Netherlands, United Kingdom, Denmark and the United States, in that order.

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