Pages Navigation Menu

Daily Dutch News in English

Online shopping increasingly popular in the Netherlands

Last year, 9.3 million Dutch 12 to 74-year-olds bought goods and services online, i.e. half a million more than one year previously. The proportion of Internet users who have never bought or ordered goods online has reduced further to 23 percent. Two thirds state the main reason to refrain from online shopping is that they prefer traditional shopping.

In the period 2005-2010, the proportion of Internet users in the age category 12-74 engaged in online shopping (e-shopping) has grown from 55 to 77 percent. The increase is almost entirely attributable to the group of frequent e-shoppers, which grew from 36 to 55 percent over the same period. More than seven in ten e-shoppers are in the category frequent e-shoppers.

Relative to 2005, the largest increase is observed among 25 to 44-year-old women, followed by men in the same age group. The largest relative growth was recorded among 65 to 74-year-old men followed by women in the age category 45-64.

If education level is taken into account, the highest proportional increase in e-shoppers is recorded among higher educated women: from 40 percent in 2005 to 67 percent in 2010 followed by higher educated men with an increase from 55 to 74 percent.

The smallest increase in e-shoppers (14 percentage points) was among lower educated men and women, but proportionally, the growth is much higher among women than among men, so lower educated women are catching up.

Source: CBS